Gateway Operations Supervisor — International Logistics Impact

DHL Express

Sepang

On-site

MYR 47,000 - 71,000

Full time

14 days+

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Benefits offered by this job

Career development

International environment

Benefits program

Job summary

DHL Express is seeking a capable professional to oversee gateway operations and warehouse activities in Sepang. You will supervise rostered shifts, ensure secure, compliant handling, and drive efficiency across shipment processing and movement coordination.

The role emphasizes quality, service excellence, cost awareness, and ongoing staff development within a global logistics network.

Qualifications

Diploma or equivalent qualification or higher.
Good spoken and written English and Bahasa Malaysia.
Valid driving license and forklift license preferred.

Responsibilities

Supervise gateway operations on rostered shifts ensuring shipments enter/exit per procedures.
Manage warehouse processes for fastest, most efficient handling and transfer to movement.
Monitor ground handler and warehouse performance and complete reports.
Coordinate equipment checks and proactive maintenance.
Plan staffing to meet productivity targets and business needs.
Evaluate procedures to improve service and cost performance; support quality initiatives.
Ensure adherence to service procedures and performance standards.
Enforce shipment security measures and controls.
Foster culture of quality, service excellence, flexibility and cost awareness.
Identify training needs and career development opportunities for high performance.
Develop KPIs with team members and monitor performance.