Fund Administrator – Hybrid (KL) with Global Impact

FNZ Services (NZ) Limited; Kuala Lumpur; Hybride; MYR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid working arrangement

Competitive remuneration

Career progression opportunities

Résumé du poste

FNZ Services (NZ) Limited is seeking an experienced Fund Administrator to join the APAC Client Experience team in Kuala Lumpur. You will deliver high‑quality fund administration and client services, supporting new and existing clients, advisers, and product owners using FNZ’s platform.

Your day‑to‑day includes money‑in/out processing, case queue progression, high‑volume tasks, and collaboration across Corporate Actions, Cash, and related fund services.

Qualifications

• Prior experience in fund administration or a similar financial services operations role.
• Strong time management skills with the ability to prioritise competing tasks effectively.
• High level of accuracy and attention to detail, particularly in high‑volume processing environments.
• Clear and professional written and verbal communication skills.

Responsabilités

• Process day to day fund administration work accurately and efficiently, including Australian superannuation transactions such as contributions, payments, beneficiary updates, and account maintenance.
• Manage and progress work items from the case queue, ensuring requests are logged, picked up, and completed within agreed service levels
• Handle repetitive, high‑volume processing tasks while maintaining a high level of accuracy and attention to detail
• Support other operational functions as required, including Corporate Actions, Cash, and related fund services activities
• Communicate clearly and professionally with all colleagues and respond to client related queries via email and case management systems.
• Prioritise and manage workload effectively in a fast‑paced environment to consistently meet KPIs and SLAs.
• Collaborate with team members to ensure smooth service delivery and timely issue resolution.
• Participate in structured training and ongoing competency assessments to build knowledge across fund administration disciplines.
• Identify opportunities for process improvement once established in the role, and assist with ad‑hoc tasks or projects as required to support wider Customer Experience operations.

Connaissances

Fund administration

Time management

Attention to detail

Communication

Autonomy

Teamwork

Outils

Excel

Outlook

Description du poste

FNZ Services (NZ) Limited is seeking an experienced Fund Administrator to join the APAC Client Experience team in Kuala Lumpur. You will deliver high‑quality fund administration and client services, supporting new and existing clients, advisers, and product owners using FNZ’s platform.

Your day‑to‑day includes money‑in/out processing, case queue progression, high‑volume tasks, and collaboration across Corporate Actions, Cash, and related fund services.