Full-Time Retail Shop Assistant — Customer Service & Stock

Rakanda; Kuala Lumpur; On-site; MYR 19,000 - 21,000; Full time

Benefits offered by this job

EPF

Socso

EIS

Medical Claim

Attendance Allowance

Maternity and Paternity Leaves

Company Trips

Job summary

Rakanda is seeking a Shop Assistant to support the store manager on the shop floor, manage inventory and assist customers with finding products.

The role requires physical fitness, stamina, teamwork and a positive attitude, with shifts including weekends and public holidays. Fluency in Bahasa Melayu and English, basic computer literacy, and good interpersonal skills are essential for delivering strong customer service.

Qualifications

• Minimum SPM qualification.
• Ages 18-36.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to communicate effectively in Bahasa Melayu and English.
• Basic computer literacy and numeracy skills.
• Willingness to work on shifts, weekends and public holidays.

Responsibilities

• Receive, unpack and arrange newly delivered stocks.
• Assist customers in finding the products they're looking for.
• Address customer complaints and inquiries.
• Label and arrange goods on display shelves.
• Maintain a hardworking and positive attitude in all instructions.
• Responsible for retail selling.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

BM & EN fluency

Physical fitness

Shift work

Computer literacy

Education

SPM

Job description

Rakanda is seeking a Shop Assistant to support the store manager on the shop floor, manage inventory and assist customers with finding products.

The role requires physical fitness, stamina, teamwork and a positive attitude, with shifts including weekends and public holidays. Fluency in Bahasa Melayu and English, basic computer literacy, and good interpersonal skills are essential for delivering strong customer service.