Retail Floor Associate — Customer Service & Stock

Rakanda Enterprise; Semenyih; Hybrid; MYR 19,000 - 22,000; Full time

Benefits offered by this job

EPF

Socso

EIS

Medical Claim

Attendance Allowance

Maternity and Paternity Leaves

Company Trips

Job summary

Rakanda Enterprise in Semenyih, Malaysia invites applications for a Shop Assistant to support the store manager on the shop floor, manage inventory, and deliver friendly customer service in a fast-paced retail environment.

You will unpack deliveries, assist customers, label shelves, handle inquiries and complaints, and help drive retail sales. The role requires stamina, teamwork, and basic computer literacy, with shifts including weekends and public holidays.

Qualifications

• Minimum SPM qualification.
• Strong communication and interpersonal abilities.
• Willingness to work shifts, including weekends and public holidays.
• Good basic computer literacy and numeracy.

Responsibilities

• Receiving, unpacking and arranging newly delivered stocks.
• Assisting customers in finding the products they're looking for.
• Addressing customer complaints and inquiries.
• Labeling and arranging goods on display shelves.
• Responsible for retail selling and maintaining store presentation.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Basic computer literacy

Numeracy skills

Shift/weekend/public holiday readiness

Education

Min SPM

Job description

Rakanda Enterprise in Semenyih, Malaysia invites applications for a Shop Assistant to support the store manager on the shop floor, manage inventory, and deliver friendly customer service in a fast-paced retail environment.

You will unpack deliveries, assist customers, label shelves, handle inquiries and complaints, and help drive retail sales. The role requires stamina, teamwork, and basic computer literacy, with shifts including weekends and public holidays.