Retail Floor Associate: Inventory & Customer Service

Rakanda Enterprise; Kuala Lumpur; On-site; MYR 19,000 - 21,000; Full time

Benefits offered by this job

EPF

Socso

EIS

Medical Claim

Attendance Allowance

Maternity and Paternity Leaves

Company Trips

Job summary

Rakanda Enterprise is seeking a Shop Assistant to support the Retail Store Manager in floor operations, inventory control, and delivering friendly customer service at our Kajang store. You will receive, unpack and arrange stock, label products, and help customers find items.

You will handle inquiries and complaints courteously while staying sharp and accurate in duties. This full-time role suits someone with basic retail knowledge, able to work independently or in a team, in a fast-paced

Qualifications

• Minimum SPM qualification.
• Age between 18 and 35.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Prior experience in retail is an added advantage.

Responsibilities

• Receiving, unpacking and arranging new stock.
• Labeling and organizing goods on display shelves.
• Assisting customers in locating products.
• Handling customer complaints and inquiries courteously.
• Must be sharp, precise and careful in duties.
• Responsible for retail selling activities.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Teamwork

Customer service

Education

SPM

Job description

Rakanda Enterprise is seeking a Shop Assistant to support the Retail Store Manager in floor operations, inventory control, and delivering friendly customer service at our Kajang store. You will receive, unpack and arrange stock, label products, and help customers find items.

You will handle inquiries and complaints courteously while staying sharp and accurate in duties. This full-time role suits someone with basic retail knowledge, able to work independently or in a team, in a fast-paced