Fulfillment Ops Lead — Drive Fast, Accurate Orders

KENJO BABY HOUSE SDN. BHD.; Alor Setar; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Incentive based on performance

Periodic bonus

Job summary

KENJO BABY HOUSE SDN. BHD. is seeking a Fulfillment Team Leader in Kedah to oversee daily warehouse operations, ensuring accurate, timely order fulfillment and compliance with company policies.

You will supervise a team, monitor performance, allocate manpower, and drive process improvements to enhance efficiency and reduce errors while maintaining safety standards in a fast-paced e-commerce environment.

Qualifications

• Experience leading a fulfillment or warehouse team in a fast-paced environment.
• Strong organisational and planning skills with a focus on accuracy and timeliness.
• Commitment to safety and OSH standards.

Responsibilities

• Supervise the fulfillment team in daily operations including picking, packing, and dispatching orders.
• Ensure orders are processed accurately and on time.
• Monitor team performance and provide guidance and support where necessary.
• Plan and allocate manpower effectively.
• Conduct daily briefings to communicate targets and updates.
• Ensure proper handling and storage of goods to maintain product quality.
• Monitor inventory accuracy and coordinate with relevant teams for stock discrepancies.
• Enforce workplace safety standards and OSH compliance.
• Identify process improvements to enhance efficiency and reduce errors or returns.
• Prepare and submit daily operational reports to management.

Job description

KENJO BABY HOUSE SDN. BHD. is seeking a Fulfillment Team Leader in Kedah to oversee daily warehouse operations, ensuring accurate, timely order fulfillment and compliance with company policies.

You will supervise a team, monitor performance, allocate manpower, and drive process improvements to enhance efficiency and reduce errors while maintaining safety standards in a fast-paced e-commerce environment.