Front Office Guest Experience Associate

Hyatt Place Johor Bahru; Johor Bahru; On-site; MYR 39,000 - 54,000; Full time

Job summary

Hyatt Place Johor Bahru is seeking a Front Office team member to deliver excellent customer service and support day-to-day Front Office operations. A diploma or degree in Hospitality or related fields is preferred, with fresh graduates encouraged to apply.

Strong communication, interpersonal skills, and multitasking ability are essential, along with basic proficiency in Microsoft Office and hotel systems. Experience in Front Office or hospitality is an advantage, and the role is stationed at

Qualifications

• Diploma or Degree in Hospitality, Tourism Management, Business Administration, or a related field is preferred.
• Fresh graduates are encouraged to apply.
• Excellent customer service, communication, and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic proficiency in Microsoft Office applications and other relevant hotel systems.
• Previous Front Office or hospitality experience will be an added advantage.

Responsibilities

• Deliver excellent and consistent customer service while supporting the efficient day-to-day operations of the Front Office department.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Fresh graduates

Education

Hospitality-related degree

Tools

Microsoft Office

Hotel systems

Job description

Hyatt Place Johor Bahru is seeking a Front Office team member to deliver excellent customer service and support day-to-day Front Office operations. A diploma or degree in Hospitality or related fields is preferred, with fresh graduates encouraged to apply.

Strong communication, interpersonal skills, and multitasking ability are essential, along with basic proficiency in Microsoft Office and hotel systems. Experience in Front Office or hospitality is an advantage, and the role is stationed at