Front Office Assistant (Hotel - Melaka)

Private Advertiser; Malacca City; On-site; MYR 27,000 - 33,000; Full time

Benefits offered by this job

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Job summary

Private Advertiser in Melaka is seeking a friendly hotel receptionist to greet guests, assist with check-in and check-out, and provide information about facilities and nearby attractions.

You will handle reservations by phone, email, or in person, verify guest details, and explain hotel policies with a courteous approach. Fresh graduates are encouraged to apply, training will be provided.

Willingness to work in Melaka (Portuguese Settlement Area) is required.

Qualifications

• Certification in a related field is required.
• Fresh graduates are welcome to apply and training will be provided.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Manage reservations via phone, email, or in person and verify details.
• Provide information about hotel facilities and local attractions; communicate policies to guests.

Skills

Guest service

Communication

Front desk

Multitasking

Education

Relevant certification

Tools

Reservation system

Job description

Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.

Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.

Requirements:

Relevant certification in a related field.

Fresh graduates are encouraged to apply; training will be provided.

Applicants must be willing to work in Melaka (Portuguese Settlement Area).