Front Office Assistant - Fresh / Entry Level

5G-Starlink Pte.; Malacca City; On-site; MYR 28,000 - 39,000; Full time

Job summary

5G-Starlink Pte. in Malaysia is seeking a Front Office Assistant at fresh/entry level to support patient registration, billing, discharging, and enquiry handling. On-job training provided.

The role requires good English, basic computer skills (Word, Excel, Access), a pleasant telephone manner, and the ability to work independently with initiative in a hospital setting.

Qualifications

• Minimum SPM/Diploma in any discipline.
• Experience in International Hotel/Hospital would be an added advantage.
• Strong knowledge in computer (Access, Word, Excel).
• Possess good interpersonal and able to communicate with all levels of people.
• Proficient in both spoken and written English.
• Pleasant and friendly personality, good telephone etiquette, customer oriented attributes and high level of initiatives.
• Able to work independently, resourceful and results oriented.
• Malaysian citizens or hold relevant residence status.

Responsibilities

• Managing all front office activities which include but not limited to: patient registration, billing, discharging, and payment collection.
• Attending all incoming calls and correspondence appropriately and courteously.
• Handle general enquiries regarding surgery, insurance claim and services provided by the Company.
• Preferably with experience handling GL for out-patient and in-patient.
• Performing basic clerical and administrative duties.
• Performing ad hoc duties as required.

Skills

Interpersonal communication

Computer skills (Word, Excel, Access)

Education

SPM/Diploma

Tools

Access

Word

Excel

Job description

Front Office Assistant - Fresh / Entry Level

About the job Front Office Assistant - Fresh / Entry Level

Front Office Assistants

• Responsibilities (on-job training provided):
• Managing all front office activities which include but not limited to:
• Attending all incoming calls and correspondence appropriately and courteously.
• Managing all activities regarding patients registration, billing, discharging, and payment collection.
• Handle general enquiries regarding surgery, insurance claim and any other services provided by the Company.
• Preferably with experience handling.GL for out-patient and in-patient.
• Performing basic clerical and administrative duties.
• Performing ad hoc duties as and when required.
  

Requirements

• Minimum SPM/Diploma in any discipline.
• Experience in International Hotel/Hospital would be an added advantage.
• Strong Knowledge in Computer (Access, Word, Excel).
• Possess good interpersonal and able to communicate with all levels of people
• Proficient in both spoken and written ENGLISH
• Pleasant and friendly personality, good telephone etiquette, customer oriented attributes and high level of initiatives
• Able to work independently, resourceful and results oriented
• Applicants should be Malaysian citizens or hold relevant residence status.