Front Office Assistant

YL Central Services Sdn. Bhd.; Gopeng; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Training Provided

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Job summary

YL Central Services Sdn. Bhd. – Gopeng, Perak is seeking a hospitality professional to assist at the front desk and support office operations.

You will greet guests, manage registrations, handle mail and basic bookkeeping while helping with housekeeping tasks to uphold service standards. Applicants should have at least SPM, a diploma in hospitality or related field is preferred, and 1 year in hospitality. Proficiency in English and Bahasa Melayu, plus MS Office skills, is required.

Qualifications

• Minimum SPM; Diploma in Hospitality or related field is preferred.
• At least 1 year of experience in hospitality; fresh graduates are welcome to apply.
• Proficient in English and Bahasa Melayu; PC-literate with knowledge of Microsoft Office.
• Physically fit, detail-oriented, and able to manage multiple tasks independently.
• Flexible to work shifts including evenings and weekends.
• Professional attitude with strong communication and time management skills.

Responsibilities

• Greet guests, answer calls, and manage front desk operations.
• Maintain and update files, documents, and guest registration records.
• Handle incoming/outgoing mail, office supplies inventory, and basic bookkeeping.
• Operate office equipment including photocopiers, printers, and hotel registration systems.
• Inspect and maintain cleanliness of guest rooms and common areas to hygiene standards.
• Perform housekeeping tasks including vacuuming, dusting, bed-making, and replacing toiletries.
• Handle guest complaints, special requests, and loan items professionally.
• Ensure guest room security, privacy, and enforce safety and sanitation policies.
• Participate in rotation and deep cleaning duties as required.

Skills

English

Bahasa Melayu

Detail-oriented

Multitasking

PC-literate

Communication

Education

SPM

Diploma in Hospitality

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

YL Central Services Sdn. Bhd. – Gopeng, Perak

Minimum SPM; Diploma in Hospitality or related field is preferred.

At least 1 year of experience in hospitality; fresh graduates are welcome to apply.

Proficient in English and Bahasa Melayu; PC-literate with knowledge of Microsoft Office.

Physically fit, detail-oriented, and able to manage multiple tasks independently.

Flexible to work shifts including evenings and weekends.

Professional attitude with strong communication and time management skills.

Requirement

• Minimum SPM; Diploma in Hospitality or related field is preferred.




• At least 1 year of experience in hospitality; fresh graduates are welcome to apply.




• Proficient in English and Bahasa Melayu; PC-literate with knowledge of Microsoft Office.




• Physically fit, detail-oriented, and able to manage multiple tasks independently.




• Flexible to work shifts including evenings and weekends.




• Professional attitude with strong communication and time management skills.

Responsibility

• Greet guests, answer calls, and manage front desk operations.




• Maintain and update files, documents, and guest registration records.




• Handle incoming/outgoing mail, office supplies inventory, and basic bookkeeping.




• Operate office equipment including photocopiers, printers, and hotel registration systems.




• Inspect and maintain cleanliness of guest rooms and common areas to hygiene standards.




• Perform housekeeping tasks including vacuuming, dusting, bed-making, and replacing toiletries.




• Handle guest complaints, special requests, and loan items professionally.




• Ensure guest room security, privacy, and enforce safety and sanitation policies.




• Participate in rotation and deep cleaning duties as required.

Benefits

• Training Provided


• Annual Leave


• Medical and Hospitalisation Leave


• EPF


• SOCSO


• EIS