Front of House Manager

Niu Jazz Steak Buffet; Kuala Lumpur; On-site; MYR 39,000 - 50,000; Full time

Benefits offered by this job

EPF & SOCSO provided

Job summary

Niu Jazz Steak Buffet in Kuala Lumpur is seeking a proactive Front of House Supervisor to oversee daily service, greet guests, resolve inquiries, and ensure smooth operations. You will manage and train service staff, coordinate with the kitchen, and uphold hygiene and brand standards.

The role requires at least 1 year in restaurant FOH supervision, fluency in Chinese, English and Bahasa Malaysia, and a service-minded, responsible attitude.

Qualifications

• Fluent in Chinese, English and Bahasa Malaysia (spoken & written).
• Minimum 1 year experience in restaurant front-of-house supervision.
• Service-minded, responsible, with good communication skills.

Responsibilities

• Oversee daily front-of-house operations, ensure smooth service and high guest satisfaction.
• Manage, train and schedule service staff; maintain service standards and workplace discipline.
• Greet guests, handle inquiries and resolve complaints professionally.
• Monitor dining area cleanliness, table arrangement and service flow.
• Coordinate with kitchen team for timely order delivery.
• Assist with inventory and daily reporting.
• Uphold hygiene, safety and brand standards.

Skills

Chinese

English

Bahasa Malaysia

Job description

Position: Front of House Supervisor - Steakhouse Buffet Restaurant

Key Responsibilities:

Oversee daily front-of-house operations, ensure smooth service and high guest satisfaction

Manage, train and schedule service staff; maintain service standards and workplace discipline

Greet guests, handle inquiries and resolve complaints professionally

Monitor dining area cleanliness, table arrangement and service flow

Coordinate with kitchen team for timely order delivery

Assist with inventory and daily reporting

Uphold hygiene, safety and brand standards

Requirements:

Mature and experienced, suitable for this role

Fluent in Chinese, English and Bahasa Malaysia (spoken & written)

Minimum 1 year experience in restaurant front-of-house supervision

Service-minded, responsible, with good communication skills

Working Hours:

Includes 1 hour meal break + 1 hour rest break

Salary & Benefits:

RM 3,500 - RM 4,500 monthly (based on experience, discussed in interview)

EPF & SOCSO provided