Front Desk Staff

Skubbs Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 47,000; Full time

Job summary

Skubbs Sdn Bhd in Malaysia is seeking a customer-focused service role in a fast-paced environment. You will welcome guests, take orders, serve food and drinks, and handle enquiries. The role includes cashiering and maintaining cleanliness, with shifts including weekends and public holidays.

Fluent Mandarin communication is beneficial to assist Mandarin-speaking customers and teammates, contributing to smooth service across multiple regional offices.

Qualifications

• Customer service or F&B experience preferred.
• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Able to work shifts, weekends and public holidays.
• Responsible and team-oriented; able to work with others.
• Able to communicate in Mandarin/Chinese to assist Mandarin-speaking customers and team members.

Responsibilities

• Welcome customers and provide friendly and professional service.
• Take customer orders accurately and communicate orders to the kitchen.
• Serve food and beverages to customers.
• Handle customer enquiries and requests.
• Assist with cashiering and payment transactions when required.
• Maintain cleanliness of the dining and service areas.
• Assist with opening and closing duties.
• Perform other service-related duties assigned by the supervisor.

Skills

Customer service

F&B experience

Communication skills

Interpersonal skills

Fast-paced

Shift work

Weekend work

Public holidays

Team player

Mandarin

Job description

Job Responsibilities

Welcome customers and provide friendly and professional service.

Take customer orders accurately and communicate orders to the kitchen.

Serve food and beverages to customers.

Handle customer enquiries and requests.

Assist with cashiering and payment transactions when required.

Maintain cleanliness of the dining and service areas.

Assist with opening and closing duties.

Perform other service-related duties assigned by the supervisor.

Requirements

Customer service or F&B experience is preferred.

Good communication and interpersonal skills.

Able to work in a fast-paced environment.

Able to work shifts, weekends, and public holidays.

Responsible, service-oriented, and able to work as part of a team.

Able to communicate in Mandarin/Chinese to assist Mandarin-speaking customers and team members.

We are a full stack digital agency situated in the heart of Singapore, with regional offices such as Philippines and Malaysia.

At Skubbs, our goal is is to provide innovative, cost efficient and performance driven solutions for you. Our feasible solutions are generated from analytics and effective strategies from current trends and our experience from handling more than 100 apps to date.

With a team of experienced and dedicated specialists and a passion for providing quality professional service at the most valuable rate, you can trust Skubbs to provide the best solutions tailored to meet your business’s goals and objectives.

We are a full stack digital agency situated in the heart of Singapore, with regional offices such as Philippines and Malaysia.

At Skubbs, our goal is is to provide innovative, cost efficient and performance driven solutions for you. Our feasible solutions are generated from analytics and effective strategies from current trends and our experience from handling more than 100 apps to date.

With a team of experienced and dedicated specialists and a passion for providing quality professional service at the most valuable rate, you can trust Skubbs to provide the best solutions tailored to meet your business’s goals and objectives.