Front Desk & Patient Concierge — Sleep Care Team

Lunox Sleep And Spine; Kuala Lumpur; On-site; MYR 25,000 - 38,000; Full time

Job summary

Lunox Sleep And Spine in Kuala Lumpur is seeking a Clinician's Assistant to be the welcoming face and backbone of front desk operations. You will manage appointments, register customers, assist with inquiries and payments, and help prepare custom pillows.

We require at least SPM or Diploma, and fluency in Mandarin and English (BM a bonus). No front desk experience is needed, as full training is provided and teamwork is valued.

Qualifications

• SPM, Diploma, or above
• No front desk experience required (Full training provided)
• Able to speak Mandarin & English (BM is a bonus)
• Friendly, responsible, and eager to learn
• Good communication and teamwork skills

Responsibilities

• Welcome and register customers
• Manage appointments and front desk operations
• Assist customers with enquiries and payments
• Assist in preparing and assembling Custom Mochi Pillows
• Ensure the showroom and consultation areas are clean and organised
• Work closely with the clinical team to provide an excellent customer experience

Skills

Mandarin & English

Communication skills

Teamwork

Education

SPM, Diploma, or above

Job description

Lunox Sleep And Spine in Kuala Lumpur is seeking a Clinician's Assistant to be the welcoming face and backbone of front desk operations. You will manage appointments, register customers, assist with inquiries and payments, and help prepare custom pillows.

We require at least SPM or Diploma, and fluency in Mandarin and English (BM a bonus). No front desk experience is needed, as full training is provided and teamwork is valued.