Clinician’s Assistant

Lunox Sleep And Spine; Butterworth; On-site; MYR 28,000 - 39,000; Full time

Job summary

Lunox Sleep And Spine in Penang is seeking a Clinician's Assistant to be the welcoming face and backbone of our front desk. You will manage appointments, handle customer enquiries and payments, and support the clinical team to deliver an excellent patient experience.

Qualifications include SPM or Diploma or higher, and proficiency in Mandarin and English (BM a bonus). No prior front desk experience is required as full training is provided.

Qualifications

• SPM, Diploma, or above.
• No front desk experience required; full training provided.
• Speak Mandarin and English; BM is a bonus.
• Friendly, responsible and eager to learn; good communication and teamwork.

Responsibilities

• Welcome and register customers
• Manage appointments and front desk operations
• Assist customers with enquiries and payments
• Assist in preparing and assembling Custom Mochi Pillows
• Ensure showroom and consultation areas are clean and organised
• Work closely with the clinical team to provide an excellent customer experience

Skills

Mandarin

English

Communication

Teamwork

Customer service

Education

SPM/Diploma or above

Job description

Join Malaysia's first chiropractic and medical doctor-founded sleep care team as a Clinician's Assistant. You will be the welcoming face of our clinic and the backbone of our front desk operations.

Key responsibilities

Welcome and register customers

Manage appointments and front desk operations

Assist customers with enquiries and payments

Assist in preparing and assembling Custom Mochi Pillows

Ensure the showroom and consultation areas are clean and organised

Work closely with the clinical team to provide an excellent customer experience

About you

SPM, Diploma, or above

No front desk experience required (Full training provided)

Able to speak Mandarin & English (BM is a bonus)

Friendly, responsible, and eager to learn

Good communication and teamwork skills

About us

Malaysia's first chiropractic and medical doctor-founded sleep care team.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Front Desk Concierge?