Front Desk Intern: Member Services & Admin Support

Coliseum Fitness Club; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Coliseum Fitness Club in Kuala Lumpur is seeking a friendly front desk associate to welcome members and visitors, handle membership enquiries, registrations and renewals, and deliver professional customer service at the reception.

You will manage daily front desk operations, including check-ins and bookings, respond promptly to WhatsApp and phone enquiries, and assist with administrative tasks such as data entry, filing, and record keeping while coordinating appointments with trainers and

Qualifications

• Welcome and assist members and visitors in a friendly and professional manner.
• Handle membership enquiries, registrations, renewals, and general customer service.
• Manage daily front desk operations, including check-ins and bookings.
• Handle WhatsApp, phone calls, and customer enquiries promptly.
• Assist with administrative tasks such as data entry, filing, documentation, and record keeping.
• Manage appointments and coordinate schedules with trainers and members.

Responsibilities

• Welcome and assist members and visitors in a friendly and professional manner.
• Handle membership enquiries, registrations, renewals, and general customer service.
• Manage daily front desk operations, including check-ins and bookings.
• Handle WhatsApp, phone calls, and customer enquiries promptly.
• Assist with administrative tasks such as data entry, filing, documentation, and record keeping.
• Manage appointments and coordinate schedules with trainers and members.

Skills

Customer service

Front desk operations

Communication

Job description

Coliseum Fitness Club in Kuala Lumpur is seeking a friendly front desk associate to welcome members and visitors, handle membership enquiries, registrations and renewals, and deliver professional customer service at the reception.

You will manage daily front desk operations, including check-ins and bookings, respond promptly to WhatsApp and phone enquiries, and assist with administrative tasks such as data entry, filing, and record keeping while coordinating appointments with trainers and