Member Experience Front Desk Coordinator

WORQ Coworking Space; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

Career growth

Vibrant culture

Inspiring workplace

Job summary

WORQ Coworking Space in Kuala Lumpur is seeking a proactive Office Front Desk to welcome members, manage front desk operations, and ensure a seamless workspace experience. You will handle calls, emails, visitor check-ins, billing support, and coordinate with Outlet, Community, and operations teams to maintain a safe, professional environment.

Fluency in English is required; Mandarin or Malay is a plus. This role offers career growth into management pathways in outlets or events, with a vibrant,

Qualifications

• Experience in hospitality or front desk roles is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work well in a fast-paced environment.

Responsibilities

• Greet members and guests at the front desk and manage daily reception tasks.
• Handle calls, walk-ins, and emails with efficiency and courtesy.
• Manage visitor check-ins, mail, and deliveries.
• Support office & facility operations including meeting rooms, pantry, and event areas.
• Conduct safety checks and coordinate repairs or vendor requests as needed.
• Assist with member onboarding/offboarding and billing follow-ups.
• Update member and occupancy records accurately.
• Collaborate with Outlet and Community teams to ensure a smooth member experience.
• Support community events and cross-department initiatives.

Skills

Hospitality

Customer service

Communication

Multitasking

Teamwork

Administrative skills

English fluency

Job description

WORQ Coworking Space in Kuala Lumpur is seeking a proactive Office Front Desk to welcome members, manage front desk operations, and ensure a seamless workspace experience. You will handle calls, emails, visitor check-ins, billing support, and coordinate with Outlet, Community, and operations teams to maintain a safe, professional environment.

Fluency in English is required; Mandarin or Malay is a plus. This role offers career growth into management pathways in outlets or events, with a vibrant,