Front Desk & Guest Experience Specialist

CBRE Group, Inc.; Kuala Lumpur; On-site; MYR 22,000 - 39,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist in Kuala Lumpur to handle front-desk duties and administrative tasks for the Workplace Experience function. You will greet visitors, answer calls, and arrange meeting room setups.

This role emphasizes professional, courteous customer service and adherence to security protocols, with routine clerical responsibilities and basic problem-solving under supervision.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Effective communication to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills: calculate percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and securing equipment.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight; arrange messenger service and hospitality as needed.
• Use existing procedures to solve straightforward problems under supervision.
• Deliver outputs by following defined procedures and processes under guidance.

Skills

Communication skills

Strong organizational skills

Basic math skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Receptionist in Kuala Lumpur to handle front-desk duties and administrative tasks for the Workplace Experience function. You will greet visitors, answer calls, and arrange meeting room setups.

This role emphasizes professional, courteous customer service and adherence to security protocols, with routine clerical responsibilities and basic problem-solving under supervision.