Client Experience Front Desk Specialist

GT Nelson Realty; Kuala Lumpur; On-site; MYR 402,000 - 603,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Training Provided

5 Working Days

Company Trip

EIS

Annual Bonus

Job summary

GT Nelson Realty in Kuala Lumpur is seeking a professional Receptionist to warmly welcome visitors, answer calls, route inquiries, and provide reliable administrative support in a busy real estate office. You will be the first point of contact and help maintain a professional and welcoming environment.

The ideal candidate has strong communication and time‑management skills, can multitask effectively, and is proficient with Microsoft Office and basic reception software.

Qualifications

• Proven experience in a Receptionist or admin role within real estate or professional services is a plus.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse clientele.
• Strong organisational and time management abilities.
• Proficiency in Microsoft Office applications and reception management software.
• Friendly, approachable with exceptional customer service skills.
• Ability to multitask and prioritise effectively in a busy office environment.
• Professional appearance and strong attention to detail.
• Reliability and ability to work independently whilst being a supportive team player.

Responsibilities

• Greeting and welcoming clients, visitors, and staff in a courteous and professional manner.
• Managing reception desk operations, including answering telephones, taking messages, and directing calls to appropriate personnel.
• Scheduling and coordinating meetings and appointments for team members.
• Processing incoming mail, packages, and deliveries.
• Maintaining accurate reception records and administrative documentation.
• Providing general administrative support to various departments as required.
• Assisting with event coordination and office functions.
• Managing office supplies and equipment, reporting any maintenance needs.
• Supporting the team with ad-hoc administrative tasks to ensure efficient office operations.

Skills

Reception experience

Verbal communication

Written communication

Organisational skills

Time management

MS Office

Reception software

Customer service

Multitasking

Attention to detail

Independent worker

Team player

Tools

Microsoft Office

Reception software

Job description

GT Nelson Realty in Kuala Lumpur is seeking a professional Receptionist to warmly welcome visitors, answer calls, route inquiries, and provide reliable administrative support in a busy real estate office. You will be the first point of contact and help maintain a professional and welcoming environment.

The ideal candidate has strong communication and time‑management skills, can multitask effectively, and is proficient with Microsoft Office and basic reception software.