Front Desk & Customer Experience Executive

URBAN ACE PROPERTY MANAGEMENT; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual leave

Medical coverage

Dental coverage

Hospitalization insurance

Surgical insurance

Free parking

Job summary

URBAN ACE PROPERTY MANAGEMENT is seeking an Administration & Customer Service Executive to greet visitors and provide a welcoming, professional first impression. You will manage the reception, direct guests, and assist with inquiries in a courteous manner.

The role requires strong English and Bahasa Malaysia communication, a day shift from 10am to 6pm, and a six-day work week with one weekday off. Prior reception/customer service experience is a plus.

Responsibilities

• Greeting and assisting all visitors, guests, and customers with warmth and professionalism
• Managing the reception/information counter and ensuring it is always presentable
• Providing accurate directions and information as needed
• Answering phone calls and handling inquiries with proper etiquette
• Coordinating with security and other departments when necessary
• Offering general administrative support, including filing and documentation
• Performing other tasks assigned by the management from time to time

Job description

URBAN ACE PROPERTY MANAGEMENT is seeking an Administration & Customer Service Executive to greet visitors and provide a welcoming, professional first impression. You will manage the reception, direct guests, and assist with inquiries in a courteous manner.

The role requires strong English and Bahasa Malaysia communication, a day shift from 10am to 6pm, and a six-day work week with one weekday off. Prior reception/customer service experience is a plus.