Freight Forwarding Officer

Chrisjac; Petaling Jaya; On-site; MYR 28,000 - 45,000; Full time

Job summary

Chrisjac is seeking a Freight Forwarding Administrator to join the Export department in Kelana Jaya, Petaling Jaya. The role interfaces with international and domestic service providers and supports clients through the shipping and logistics process.

Responsibilities include handling export shipments for LCL clients, bookings, allocations, and liaising with carriers and overseas agents, with focus on accuracy and timely execution.

Qualifications

• 1–3 years of freight operations experience in forwarding or with co-loader.
• Strong understanding of international shipping and domestic transport.
• Excellent communication and negotiation skills.

Responsibilities

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

Skills

Freight operations

Export documentation

Client communication

Negotiation

Attention to detail

Job description

The hiring company

This is a well established and industry leader in international multi-modal logistics forwarding industry. The company provides ocean freight logistics and warehousing services for their market clients. Currently they have openings within their import and export operations sectors at their business main office at Kelana Jaya in Petaling Jaya.

Job Description

The Freight Forwarding administrator functions as an interface between international and domestics service providers and within broader business. As the Freight and Logistics Administrator, you will be working within a close and supporting team environment within the Export department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers. The role will include handling export shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients overseas.

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

The candidate

The ideal candidates would have a proven track record of some 1-3 years of freight operations experience in handling import/exports sector within forwarding or with co-loader. In this connection, candidate with strong understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.