Freelance Coffee Shop Assistant

Fresh Feast Sdn Bhd; Selangor; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

EIS

SOCSO

Medical Insurance

Overtime Pay

Allowance Provided

Job summary

Fresh Feast Sdn Bhd in Malaysia is seeking a friendly Customer Service Associate for our fast-paced outlet in Selangor. You will take orders, prepare beverages, and ensure quality and presentation.

Fresh graduates are encouraged to apply; prior F&B or retail experience is an advantage. Bring strong communication and a positive attitude, willing to work shifts, weekends, and holidays.

Qualifications

• Minimum SPM or equivalent.
• Previous F&B, café, retail, or customer service experience is an advantage.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Customer-oriented, friendly, and positive attitude.
• Able to work in a fast-paced environment.
• Willing to work on shifts, weekends, and public holidays.

Responsibilities

• Provide friendly and professional customer service to all customers.
• Take customer orders accurately through the POS system.
• Prepare beverages and food items according to company standards and recipes.
• Ensure all products are served with good quality, presentation, and consistency.
• Maintain cleanliness and hygiene of the outlet, counter, equipment, and dining area.
• Handle cash, payments, and daily transactions accurately.
• Assist in receiving, checking, and storing stock and supplies.
• Monitor stock levels and report shortages or damaged items to the supervisor.
• Support daily outlet operations, including opening and closing duties.
• Handle customer enquiries and feedback professionally.
• Follow all company SOPs, food safety, hygiene, and workplace safety requirements.
• Work closely with the Outlet Supervisor/Manager to ensure smooth daily operations.
• Perform other duties as assigned by the management.

Skills

Customer service

Communication

Interpersonal skills

Team player

Education

SPM or equivalent

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Previous F&B, café, retail, or customer service experience is an advantage.

Fresh graduates are encouraged to apply.

Good communication and interpersonal skills.

Customer-oriented, friendly, and positive attitude.

Able to work in a fast-paced environment.

Willing to work on shifts, weekends, and public holidays.

Responsible, punctual, and a good team player.

Requirements

• Minimum SPM or equivalent.
• Previous F&B, café, retail, or customer service experience is an advantage.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Customer-oriented, friendly, and positive attitude.
• Able to work in a fast-paced environment.
• Willing to work on shifts, weekends, and public holidays.
• Responsible, punctual, and a good team player.

Job Responsibilities

• Provide friendly and professional customer service to all customers.
• Take customer orders accurately through the POS system.
• Prepare beverages and food items according to company standards and recipes.
• Ensure all products are served with good quality, presentation, and consistency.
• Maintain cleanliness and hygiene of the outlet, counter, equipment, and dining area.
• Handle cash, payments, and daily transactions accurately.
• Assist in receiving, checking, and storing stock and supplies.
• Monitor stock levels and report shortages or damaged items to the supervisor.
• Support daily outlet operations, including opening and closing duties.
• Handle customer enquiries and feedback professionally.
• Follow all company SOPs, food safety, hygiene, and workplace safety requirements.
• Work closely with the Outlet Supervisor/Manager to ensure smooth daily operations.
• Perform other duties as assigned by the management.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• EIS
• SOCSO
• Medical Insurance
• Overtime Pay
• Allowance Provided