Fraud & Disputes Strategy Analyst

Ria Money Transfer, INC.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ria Money Transfer, a business segment of Euronet Worldwide, Inc., seeks a Fraud and Dispute Operations Analyst to protect customers and support card and wallet programs. You will monitor fraud activity, enhance detection, and manage issuer disputes while adhering to payment network rules and country regulations.

Join a global fintech leader delivering fast, secure transfers and currency services. You will work with cross-functional teams to resolve cases within tight timelines and contribute to

Qualifications

• 3 to 5 years experience in fraud operations, dispute processing, payments or financial services.
• Experience across multiple fraud and dispute management platforms.
• Strong analytical, critical-thinking, and problem-solving skills with attention to detail.
• Understanding of card payment ecosystems, payment network rules, and dispute lifecycles.
• Ability to manage multiple cases and meet strict deadlines.

Responsibilities

• Monitor fraud activity, disputes trends, and emerging risks.
• Maintain, test, and optimize fraud detection rules across platforms.
• Investigate issuer fraud and non-fraud disputes using transaction data and rules.
• Collaborate with internal teams to deliver timely resolution.
• Use fraud management, processing, and dispute systems to support investigations.
• Ensure compliance with regulatory requirements and card network rules.
• Document case information thoroughly and securely.
• Navigate multiple platforms for investigations and informed decisions.
• Suggest improvements to fraud prevention and dispute processes.

Skills

Fraud operations

Dispute processing

Payments

Financial services

Analytical thinking

Critical thinking

Problem solving

Attention to detail

Tools

Fraud management platforms

Job description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc., seeks a Fraud and Dispute Operations Analyst to protect customers and support card and wallet programs. You will monitor fraud activity, enhance detection, and manage issuer disputes while adhering to payment network rules and country regulations.

Join a global fintech leader delivering fast, secure transfers and currency services. You will work with cross-functional teams to resolve cases within tight timelines and contribute to