Fraud Analyst: Investigations & Risk Expert

Youtrip; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

YouTrip invites a detail-oriented Fraud Analyst to monitor and review fraud alerts across consumer and business segments in Asia Pacific. You will investigate disputed transactions and determine next steps to minimize losses while preserving customer experience.

As a proactive team member, you will collaborate with cross-functional teams to identify new fraud patterns and drive remediation efforts, including ad-hoc compliance tasks as needed.

Qualifications

• Fraud enthusiast – astute investigator focused on preventing fraudulent transactions.
• Analytical and detail-oriented thinker with strong problem-solving skills.
• Willing to travel to assess overseas spending risk.
• Proactive self-starter who suggests and implements improvements.

Responsibilities

• Review ongoing fraud alerts using Fraud Monitoring System for consumers and business segments.
• Investigate disputed transactions and decide next steps to balance security and customer experience.
• Collaborate with key functions to ensure smooth end-to-end processes safeguarding interests.
• Identify new fraud patterns and report to Team Lead for remediation.
• Perform ad-hoc compliance duties as required.

Skills

Fraud detection

Analytical thinking

Attention to detail

Travel enthusiast

Self-starter

Job description

YouTrip invites a detail-oriented Fraud Analyst to monitor and review fraud alerts across consumer and business segments in Asia Pacific. You will investigate disputed transactions and determine next steps to minimize losses while preserving customer experience.

As a proactive team member, you will collaborate with cross-functional teams to identify new fraud patterns and drive remediation efforts, including ad-hoc compliance tasks as needed.