Fraud Dispute Operations Specialist

UOB; Malaysia; Presencial; MYR 56.000 - 89.000; Jornada completa

Descripción de la vacante

United Overseas Bank (Malaysia) Bhd is seeking a Fraud Analyst to manage fraud dispute operations onsite in Jalan Othman. The role involves handling the end-to-end dispute process, communicating with customers, and preparing comprehensive case write-ups to ensure compliant and timely post-dispute communications.

Ideally, you will bring strong analytical abilities and meticulous attention to detail to uphold service standards and regulatory requirements while delivering a positive customer

Responsabilidades

• The Fraud Dispute Operations Officer is responsible for managing all aspects of fraud dispute-related operations.
• This includes engaging with customers throughout the dispute process, preparing detailed case write-ups, and ensuring clear and timely post-dispute communications.

Descripción del empleo

United Overseas Bank (Malaysia) Bhd is seeking a Fraud Analyst to manage fraud dispute operations onsite in Jalan Othman. The role involves handling the end-to-end dispute process, communicating with customers, and preparing comprehensive case write-ups to ensure compliant and timely post-dispute communications.

Ideally, you will bring strong analytical abilities and meticulous attention to detail to uphold service standards and regulatory requirements while delivering a positive customer