Fraud Dispute Analyst — Customer-Focused Operations

2201 United Overseas Bank (Malaysia) Bhd; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is seeking a Fraud Dispute Operations Officer to manage all aspects of fraud dispute-related operations, engaging with customers through the dispute process and delivering clear post-dispute communications.

The role requires strong analytical skills and meticulous attention to detail within UOB's customer-centric banking environment in Malaysia. This is a full-time on-site position, offering opportunities to grow within a leading ASEAN bank.

Responsibilities

• The Fraud Dispute Operations Officer is responsible for managing all aspects of fraud dispute-related operations. This includes engaging with customers throughout the dispute process, preparing detailed case write-ups, and ensuring clear and timely post-dispute communications.

Job description

2201 United Overseas Bank (Malaysia) Bhd is seeking a Fraud Dispute Operations Officer to manage all aspects of fraud dispute-related operations, engaging with customers through the dispute process and delivering clear post-dispute communications.

The role requires strong analytical skills and meticulous attention to detail within UOB's customer-centric banking environment in Malaysia. This is a full-time on-site position, offering opportunities to grow within a leading ASEAN bank.