FMCG Merchandiser & Order Coordination Specialist

Sumos (M); Selangor; On-site; MYR 33,000 - 50,000; Full time

Job summary

Sumos (M) is seeking a proactive Merchandiser Executive in Malaysia to coordinate customer orders with Sales, Production, Warehouse and Delivery teams. You will ensure orders align with customer requirements and are delivered on time, while maintaining strong client relationships and efficient communication.

The role offers exposure to FMCG and food manufacturing, with responsibilities spanning order coordination, stock monitoring and cross-functional collaboration to meet customer expectations.

Qualifications

• Bachelor's level qualification or higher in business-related field.
• Experience in FMCG, food manufacturing, sales, merchandising, or customer service.
• Strong communication and customer relationship abilities.
• Ability to coordinate across multiple departments and manage multiple tasks.

Responsibilities

• Coordinate with Sales, Production, Warehouse and Delivery to ensure orders are fulfilled.
• Maintain relationships with customers and partners, and handle inquiries and issues.
• Track orders, schedules, stock, and deliveries to meet customer requirements.
• Communicate order status and any issues to relevant teams for timely action.
• Ensure accurate processing and timely dispatch of customer orders.

Skills

Customer communication

Order coordination

Interpersonal skills

Teamwork

Education

Diploma/Degree in Business Admin/Marketing/Sales

Tools

Excel

Word

Job description

Sumos (M) is seeking a proactive Merchandiser Executive in Malaysia to coordinate customer orders with Sales, Production, Warehouse and Delivery teams. You will ensure orders align with customer requirements and are delivered on time, while maintaining strong client relationships and efficient communication.

The role offers exposure to FMCG and food manufacturing, with responsibilities spanning order coordination, stock monitoring and cross-functional collaboration to meet customer expectations.