Floor Manager: Lead Store Ops & Team

Segi Fresh - Retails; Semenyih; On-site; MYR 47,000 - 71,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Cashless Outpatient,InpatientInsurance

Travelling & Phone allowances (Manager

Travelling & Phone allowances (Manager

Job summary

Segi Fresh - Retails is seeking a Floor Manager or Assistant Floor Manager to oversee daily store operations in our Malaysia stores. You will manage receiving, stock levels, pricing, promotions, and store presentation to ensure a smooth shopping experience.

This role requires leadership to supervise a team, willingness to work shifts including weekends and public holidays, and a commitment to store standards, inventory accuracy, and excellent customer service.

Qualifications

• Experience in retail or supermarket operations is an advantage.
• Basic computer knowledge.
• Leadership skills and ability to supervise a team.
• Able to work shifts, weekends and public holidays.
• Responsible, disciplined and committed.
• Career advancement opportunities.
• Stable working environment.

Responsibilities

• Oversee daily store operations.
• Manage receiving of goods and verify quantity and quality.
• Monitor stock levels including low stock, OOS, near expiry.
• Conduct stock takes and stock adjustments when necessary.
• Ensure accurate price updates and proper execution of promotions.
• Maintain store layout according to planogram and keep shelves stocked and organized.
• Manage cash handling processes including opening float, closing counter and bank-in procedures.
• Prepare and update daily sales and stock reports.
• Handle damaged goods, returns and disposal according to procedures.
• Conduct regular floor walks to monitor store condition and staff performance.
• Ensure overall store cleanliness and compliance with SOP.

Skills

Floor management

Retail operations

Basic computer knowledge

Team supervision

Shift work

Job description

Segi Fresh - Retails is seeking a Floor Manager or Assistant Floor Manager to oversee daily store operations in our Malaysia stores. You will manage receiving, stock levels, pricing, promotions, and store presentation to ensure a smooth shopping experience.

This role requires leadership to supervise a team, willingness to work shifts including weekends and public holidays, and a commitment to store standards, inventory accuracy, and excellent customer service.