FLOOR EXECUTIVE

Pusat Borong Matahari (Shah Alam) Sdn Bhd; Shah Alam; On-site; MYR 28,000 - 42,000; Full time

Job summary

Matahari Group of Companies is seeking a Floor Executive to oversee daily retail floor operations, drive customer satisfaction, and support branch management in achieving sales targets.

The role emphasizes staff supervision, stock management, and maintaining store standards including merchandising and cleanliness, while fostering a positive team environment.

Qualifications

• Experience in managing daily retail floor operations.
• Knowledge of SOPs and compliance in store operations.
• Ability to supervise and coach staff on SOP adherence.

Responsibilities

• Assist branch leadership in managing overall daily operations of the floor.
• Supervise staff and coach team to meet SOP standards.
• Monitor floor display, stock levels, and merchandising to maximise sales.
• Ensure cleanliness and tidiness of floor, stockroom and related areas.
• Record and monitor stock levels and ensure product display compliance.

Skills

Staff supervision

Customer queries handling

Stock management

Visual merchandising

Job description

A Floor Executive is responsible for managing the daily operations on the retail floor, ensuring optimal customer satisfaction, and maintaining the overall performance of the store. This role involves supervising staff, handling customer queries, managing stock, and ensuring that the store meets its sales goals. The Floor Executive ensures that store standards, visual merchandising, and cleanliness are maintained, while fostering a positive working environment for the team.

Job Description

• Assist Assistant Branch Manager and Branch Manager in managing the overall branch daily operation, including floor display, stock management, manpower deployment and allocation, equipment and overall branch maintenance, permit and license.
• To be responsible for the management of all staff and workers for the branch, including training, coaching and supervising the staff, ensuring all staff and workers work according to all Standard Operation Procedure (SOP) Set.
• Consistently reviewing floor display to ensure efficient space usage and shelf display.
• Reviewing and maximising sales of Gondola and block display.
• To ensure the cleanliness and tidiness of all the area of the branch including selling floor, warehouse and cool room.
• To be in-charge of the proper maintenance and upkeep of all equipment and fixtures and fitting of the branch.
• Ensure proper stock management and replenishment on the sales floor.
• To ensure no obsolete stock at display shelf and warehouse through proper stock planning and regular stock checking.
• To ensure proper handling of perishable items to minimize wastages
• Ensure the sales floor is well-organized, clean, and visually appealing.
• To be responsible for the recording, checking and monitoring stock levels and ensure products are displayed according to company standards.
• Knowledge and awareness of market trend in retail industry and to increase sales of the company.
• Ensure that health and safety protocols are followed on the sales floor.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Floor Executive?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a branch manager?

Retail & Consumer Products 101-1,000 employees

Pasar Raya Matahari is a well established retail and wholesaler supermarket and hypermarket operator in Klang Valley area with presently 7 outlets and growing.

In line with our rapid business expansion, we are seeking talented, enthusiastic and dynamic individuals to be part of Matahari Group of Companies.

Matahari is an equal opportunity employer. We value talents and those committed to grow with the Company.

Pasar Raya Matahari is a well established retail and wholesaler supermarket and hypermarket operator in Klang Valley area with presently 7 outlets and growing.

In line with our rapid business expansion, we are seeking talented, enthusiastic and dynamic individuals to be part of Matahari Group of Companies.

Matahari is an equal opportunity employer. We value talents and those committed to grow with the Company.