Fintech Payments TAM - API & Onboarding Specialist

Agensi Pekerjaan Great Pyramid Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading fintech company in Kuala Lumpur is seeking a Technical Account Manager to act as the key technical liaison with clients. The ideal candidate will have over 3 years of experience in a technical role and proficiency in Mandarin. Key responsibilities include managing client onboarding and technical consultation on payment integrations. Strong problem-solving skills and the ability to handle multiple client accounts are essential. This position offers the opportunity to work within a dynamic fintech environment focusing on innovative payment solutions.

Qualifications

• 3+ years of experience in a technical role.
• Experience in SaaS, fintech, or payments environments preferred.
• Strong knowledge of APIs, webhooks, SDKs, and payment gateways.

Responsibilities

• Serve as primary technical contact for client accounts.
• Manage onboarding and integration processes.
• Provide technical consultation on payment integrations.
• Troubleshoot technical issues efficiently.
• Collaborate with internal teams to meet client needs.
• Maintain strong client relationships for satisfaction.

Skills

Technical expertise

Client management

Problem-solving

Stakeholder management

Mandarin proficiency

Job description

A leading fintech company in Kuala Lumpur is seeking a Technical Account Manager to act as the key technical liaison with clients. The ideal candidate will have over 3 years of experience in a technical role and proficiency in Mandarin. Key responsibilities include managing client onboarding and technical consultation on payment integrations. Strong problem-solving skills and the ability to handle multiple client accounts are essential. This position offers the opportunity to work within a dynamic fintech environment focusing on innovative payment solutions.