Fintech Payments Operations Associate

Monee; Kuala Lumpur; In loco; MYR 40.000 - 67.000; Tempo pieno

Descrizione del lavoro

Monee in Kuala Lumpur is seeking an Operations Associate to help ensure the smooth execution of digital payment processes and support business expansion. You will collaborate with cross-functional teams to improve payment efficiency, merchant operations, risk management, and customer experience.

Fresh graduates are welcome to apply, with availability to start full-time in 2025. The role emphasizes data-driven improvements, tracking metrics, and collaborating with external partners to uphold

Competenze

• Bachelor's degree in any discipline.
• 0-2 years of experience in operations, fintech, banking, or digital payments.
• Proficient in Excel and Google Sheets; basic data analysis.
• Familiarity with SQL or automation tools is a plus.
• Strong analytical and problem-solving skills; detail-oriented.

Mansioni

• Oversee day-to-day payment operations and resolve issues.
• Monitor operational metrics and propose improvements.
• Collaborate with Product, Risk, Compliance, BD to streamline onboarding.
• Support new payment feature implementation and fraud prevention.
• Analyze data and prepare reports to improve service quality.
• Ensure compliance with security and regulatory standards.

Conoscenze

Analytical thinking

Stakeholder management

Communication skills

Data analysis

Formazione

Bachelor's degree

Strumenti

Excel

Google Sheets

SQL

Automation tools

Descrizione del lavoro

Monee in Kuala Lumpur is seeking an Operations Associate to help ensure the smooth execution of digital payment processes and support business expansion. You will collaborate with cross-functional teams to improve payment efficiency, merchant operations, risk management, and customer experience.

Fresh graduates are welcome to apply, with availability to start full-time in 2025. The role emphasizes data-driven improvements, tracking metrics, and collaborating with external partners to uphold