Finance/Contract Support (Johor)

CBRE Group, Inc.; Johor Bahru; On-site; MYR 45,000 - 71,000; Full time

Job summary

CBRE Group, Inc. is seeking a Finance/Contract Support Associate to deliver exceptional customer service and comprehensive administrative support to a large business unit or account. You will handle onboarding of vendors, manage invoices and cost codes, and support financial reporting.

This role requires a strong handle on Microsoft Office, problem solving, and precise communication. The position emphasizes reviewing billing, supporting HSE compliance, and driving process improvements to enhance

Qualifications

• High School Diploma or GED with 3-4 years of relevant experience.
• Broad understanding of processes, procedures, systems and concepts within own function.
• Ability to distill complex content into clear, concise communications.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and an analytical mindset.
• Advanced mathematical skills for percentages, discounts and markups.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Coordinate onboarding of vendors and manage subcontractor paperwork.
• Review invoices, code costs, and manage quotations and purchase orders.
• Support monthly contract and business unit reporting.
• Assist with health, safety and QHSE documentation and compliance.

Skills

Customer service

Administrative support

Data analysis

Communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

(Generating Talent Pipeline for future or potential new client, only shortlisted applicant will be notified)

About the Role:

As a CBRE Finance/Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

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