Contract Manager

CBRE Asia Pacific; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

CBRE Group, Inc. in Kuala Lumpur is seeking an experienced Contract Manager to supervise a team responsible for the administrative management of supplier contracts, certifications, and documentation, ensuring compliance with client requirements.

The role sits within Contract Quality Management, overseeing contract review, performance, and fulfillment across multiple client engagements in Malaysia. Excellent leadership, negotiation, and MS Office skills are essential.

Qualifications

• Bachelor's degree preferred with min 8 years of experience in facilities management.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information, convey performance expectations, and handle problems.
• Leadership skills to motivate team and impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Extensive organizational skills with a curious mindset.

Responsibilities

• Provide formal supervision to employees, monitor training and development, and conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities; set schedules, assign tasks, and cross-train staff.
• Review, interpret, and evaluate contract and service agreements.
• Answer customer inquiries pertaining to modifications of existing contracts.
• Prepare and evaluate proposals for new or continuation of contracts and make award recommendations.
• Negotiate and monitor the fulfillment of contractual obligations.
• Review amendments to existing contracts or extension requests; provide recommendations.
• Lead by example and model CBRE RISE values; influence parties to reach agreement.
• Apply knowledge of own discipline and how it integrates with others to achieve objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues.

Skills

Staff management

Leadership

Negotiation

Contract management

Communication

Problem solving

Education

Bachelor's Degree in Facilities Management

Tools

MS Office

Job description

Full-time

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

Location: Bukit Jalil, KL

About The Role

As a CBRE Contract Manager, you will assist with managing the team responsible for the administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Review, interpret, and evaluate contract and service agreements.
• Answer customer inquiries pertaining to the modification of existing contracts.
• Prepare and evaluate proposals for the new or continuation of existing contracts and make award recommendations.
• Negotiate and monitor the fulfillment of contractual obligations.
• Review amendments to existing contracts or requests for extensions. Provide recommendations of approval or alternative solutions.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with min 8 years of experience in facilities management.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line: GWS Segment