Finance Assistant (Billing Cashier)

Columbia Asia Hospital - Batu Kawan; Batu Kawan; On-site; MYR 28,000 - 44,000; Full time

Job summary

Columbia Asia Hospital Batu Kawan in Malaysia seeks a billing and cashiering professional to support patient services and finance operations. You will ensure smooth billing, timely entry of charges, and prompt bill generation while assisting in daily reporting.

The role requires SPM or equivalent with 1–2 years of experience and fluency in English and Bahasa Malaysia. Shift hours are set by hospital management, with opportunities to participate in audits and process improvements.

Qualifications

• Billing and cashiering experience preferred.
• Experience with hospital billing is a plus.
• Strong communication in English and Bahasa Malaysia.

Responsibilities

• Provide individualized care to patients and relatives to ensure comfort and minimal waiting time.
• Perform duties in accordance with accounting policies and procedures.
• Maintain organized cashier counters and waiting areas.
• Code and verify bills, charge slips and receipts.
• Support stock takes and department inventory as required.
• Assist in care and maintenance of department equipment and supplies.
• Participate in educational programs and in-service meetings.
• Attend meetings as directed by management.
• Ensure daily and monthly department reporting; enter orders and generate bills promptly.
• Meet quality reporting standards for daily activities.
• Provide accounting support to management and assist colleagues with billing and receipts.
• Respond to queries on hospital charges.
• Update staff with debtor information as required.
• Assist monitoring of Credit Management per policy.
• Flag long outstanding bills to Finance Executive.
• Provide documented evidence for debt collection as needed.
• Relieve other staff when required.
• Attend special audits and assignments as directed by Finance Manager/Executive.
• Register, screen and assign patients to wards or consultants.
• Provide information to patients/relatives about hospital services during registration.
• Perform other related duties as assigned.

Skills

Billing

Cashiering

Customer service

English

Bahasa Malaysia

Attention to detail

Education

SPM or equivalent

Job description

Perform billing and cashiering duties and other related tasks.

Duties and Responsibilities:

1. Provide individualized care to the patients and relatives by ensuring their comfort and minimal waiting time for services.

2. Perform duties in accordance with Accounting Policies and Procedures.

3. Ensure Cashier counter(s) and the waiting areas are organized and well-kept.

4. Sort, code, alphabetize and verify bills, charge slips and receipts.

5. Assist in the stock take and other exercises whenever required.

6. Assist in the care and maintenance of department equipment and supplies.

7. Participate in educational programs and in-service meetings.

8. Attend meetings as directed by the Management of the company.

9. Ensure the daily and monthly activities of the department meet the reporting requirements of the organization. Key in order entries in a timely manner and generate bills promptly

10. Ensure quality standards as documented are met in terms of reporting and daily activities.

11. Provide accounting and support to the Management Office and support her colleagues in terms of the billing and receipt activities.

12. Answer queries on hospital charges.

13. Update other relevant staff with debtor information as and when required.

14. Inform Finance Executive of any discrepancies in patients' bills and receipts.

15. Assist Finance Executive to monitor Credit Management as set out in the Accounting Policies and Procedures.

16. Highlight to Finance Executive of any bills belongs to long outstanding debts

17. Assist Finance Executive by providing documented evidence of pursuing debtors or payment.

18. Relieve other staff as and when required.

19. Attend to special audits and assignments as directed by the Finance Manager/Executive.

20. Register, screen and assign patients to the appropriate wards or consultants.

21. Provide Information to patients and their relatives and/ or attend to enquiries with regards to hospital services and facilities during the registration process.

22. Perform other related duties as assigned or directed.

Education and Requirements:

SPM or its equivalent.

Preferably with 1-2 years of experience.

Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

Shift and working hours are as directed by hospital management.

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare company operating medical facilities in Malaysia, Indonesia, and Vietnam. Columbia Asia hospitals are now part of Asia One Healthcare, which is majority-owned by Hong Leong Group and the global alternative asset management firm, TPG. Since its inception, Columbia Asia has dedicated and provided top-notch healthcare services across Southeast Asia for more than two decades. With 14 advanced medical facilities in Malaysia strategically located in densely populated areas, it aims to provide the best care possible closer to home with its tagline "Right Here For You".

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare company operating medical facilities in Malaysia, Indonesia, and Vietnam. Columbia Asia hospitals are now part of Asia One Healthcare, which is majority-owned by Hong Leong Group and the global alternative asset management firm, TPG. Since its inception, Columbia Asia has dedicated and provided top-notch healthcare services across Southeast Asia for more than two decades. With 14 advanced medical facilities in Malaysia strategically located in densely populated areas, it aims to provide the best care possible closer to home with its tagline "Right Here For You".