Finance Assistant – Billing Cashier

Columbia Asia Hospital - Iskandar Puteri; Iskandar Puteri; On-site; MYR 30,000 - 42,000; Full time

Job summary

Columbia Asia Hospital - Iskandar Puteri in Malaysia is seeking personnel to handle billing and cashiering duties with a focus on accuracy and patient service. You will also assist in related office tasks and answer queries about charges during patient registration.

The role requires SPM or equivalent and 1–2 years of experience preferred, with fluency in English and Bahasa Malaysia (written and spoken). Shift hours are directed by management.

Qualifications

• SPM or its equivalent.

Responsibilities

• Provide billing and cashiering duties and related tasks.
• Monitor cashier counter(s) and waiting areas for organization and tidiness.
• Answer queries on hospital charges.
• Register patients and provide information regarding hospital services during registration.

Education

SPM or its equivalent

Job description

Perform billing and cashiering duties and other related tasks.

Duties and Responsibilities:

1. Provide individualized care to the patients and relatives by ensuring their comfort and minimal waiting time for services.

2. Perform duties in accordance with Accounting Policies and Procedures.

3. Ensure Cashier counter(s) and the waiting areas are organized and well-kept.

4. Sort, code, alphabetize and verify bills, charge slips and receipts.

5. Assist in the stock take and other exercises whenever required.

6. Assist in the care and maintenance of department equipment and supplies.

7. Participate in educational programs and in-service meetings.

8. Attend meetings as directed by the Management of the company.

9. Ensure the daily and monthly activities of the department meet the reporting requirements of the organization. Key in order entries in a timely manner and generate bills promptly

10. Ensure quality standards as documented are met in terms of reporting and daily activities.

11. Provide accounting and support to the Management Office and support her colleagues in terms of the billing and receipt activities.

12. Answer queries on hospital charges.

13. Update other relevant staff with debtor information as and when required.

14. Inform Finance Executive of any discrepancies in patients' bills and receipts.

15. Assist Finance Executive to monitor Credit Management as set out in the Accounting Policies and Procedures.

16. Highlight to Finance Executive of any bills belongs to long outstanding debts

17. Assist Finance Executive by providing documented evidence of pursuing debtors or payment.

18. Relieve other staff as and when required.

19. Attend to special audits and assignments as directed by the Finance Manager/Executive.

20. Register, screen and assign patients to the appropriate wards or consultants.

21. Provide Information to patients and their relatives and/ or attend to enquiries with regards to hospital services and facilities during the registration process.

22. Perform other related duties as assigned or directed.

Education and Requirements:

SPM or its equivalent.

Preferably with 1-2 years of experience.

Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

Shift and working hours are as directed by Management Office.