Field Support Engineer – Machine Install & Training (Muar)

CCTECH International Sales & Services Sdn Bhd; Muar; On-site; MYR 50,000 - 73,000; Full time

Benefits offered by this job

Group PA

Job summary

CCTECH International Sales & Services Sdn Bhd invites applications for a Customer Support Engineer based in Muar, Johor. The role involves installing and commissioning machines and kits at end-user sites, performing buy-offs, and delivering operation and maintenance training.

You will provide on-site and remote support, document feedback via JIRA, and keep HQ updated on progress. The ideal candidate has a Diploma or degree and 2–4 years industry experience, plus strong Mandarin, English and

Qualifications

• Min Diploma/Degree or 2-4 years related industry experience.
• Proficient in Mandarin; strong English and Malay communication.

Responsibilities

• Install and commission新 machines and kits at end-user facilities.
• Carry out machine and kit buy-off per end-user requirements.
• Conduct machine operation and maintenance training for end users.
• Provide on-site and off-site technical support to end users.
• Submit feedback to HQ via JIRA for continuous improvement.
• Update machine/kit status to HQ via JIRA for progress tracking.

Skills

Multilingual communication (Mandarin,

Education

Bachelor's / Diploma

Tools

JIRA

Hexa Evo Plus

AT468 machines

Job description

CCTECH International Sales & Services Sdn Bhd invites applications for a Customer Support Engineer based in Muar, Johor. The role involves installing and commissioning machines and kits at end-user sites, performing buy-offs, and delivering operation and maintenance training.

You will provide on-site and remote support, document feedback via JIRA, and keep HQ updated on progress. The ideal candidate has a Diploma or degree and 2–4 years industry experience, plus strong Mandarin, English and