Field Service Engineer – Water Treatment Specialist

Veoliaenvironnementsa; Miri; On-site; MYR 60,000 - 120,000; Full time

Job summary

Veolia Water Tech in Malaysia seeks a field service engineer based in Bintulu to service accounts, perform water analyses, monitor chemical systems and troubleshoot field issues to ensure customer satisfaction and reliable Veolia support.

The role requires a chemical engineering or applied chemistry degree with 3–5 years in water treatment, including cooling, boiler, RO membranes and wastewater monitoring; own transport and a valid driver's license are preferred.

Qualifications

• Bachelor's degree in chemical engineering or applied chemistry from an accredited university.
• Water treatment or water chemistry experience is an added advantage.
• 3–5 years in water treatment, especially in petrochemical/oil & gas.
• Experience with cooling, boiler, RO membranes and wastewater monitoring.
• Own transport and a valid driver's license.

Responsibilities

• Maintain Veolia Water Tech reputation at customer level.
• Ensure accounts are serviced at the prescribed frequency; conduct water analysis, check chemical systems, troubleshoot and provide field services.
• Maintain high service standards and customer satisfaction to prevent complaints.
• Interface with key customers to align Veolia products and services with customer objectives.
• Respond promptly to customer inquiries about orders, acknowledgements, PO amendments, and alterations.
• Support the commercial team in sales activities.
• Develop product and system knowledge; perform preventive troubleshooting and provide technically correct recommendations.
• Communicate effectively with Area/Account Manager about personal, business and training needs.
• Maintain chemical inventories to prevent outages at customer sites.

Education

Bachelor's degree in chemical engineering or applied chemistry

Job description

Veolia Water Tech in Malaysia seeks a field service engineer based in Bintulu to service accounts, perform water analyses, monitor chemical systems and troubleshoot field issues to ensure customer satisfaction and reliable Veolia support.

The role requires a chemical engineering or applied chemistry degree with 3–5 years in water treatment, including cooling, boiler, RO membranes and wastewater monitoring; own transport and a valid driver's license are preferred.