Field Service Engineer: Fault-Finding & Commissioning Expert

Buffalo Tungsten Inc.; Shah Alam; Presencial; MYR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Sandvik is seeking a customer-focused Service Engineer based in Shah Alam, Malaysia. You will perform fault finding, installation, repair, inspection and commissioning of Sandvik equipment at customer sites, ensuring safe and correct solutions.

Travel up to 50% within the Sales Area, acting as a trusted advisor and delivering timely service while providing technical feedback. You will uphold EHS and Quality standards throughout all activities.

Formación

• Qualified technician in mechanics, hydraulics and electrics.
• Minimum 6 years' Sandvik equipment experience or 3+ years hands-on with hydraulic and electrical systems on heavy construction/mining equipment.

Responsabilidades

• Independently conduct inspections, fault finding, installations, repairs, adjustments and commissioning at customer sites or own premises.
• Determine best approach considering energy efficiency, environmental impact and maintenance costs when providing customer support.
• Perform complex troubleshooting and provide technical feedback on TIM/TFM/CPI related issues.
• Analyze failed product and report abnormalities to relevant parties (Service, Product Support or PSSR).
• Operate equipment to test and diagnose issues independently.
• Support warranty investigations and commissioning of new launch products.
• Develop routine work procedures in line with safety standards.
• Ensure activities comply with EHS and Quality regulations and promote safety awareness.

Conocimientos

Mechanics

Hydraulics

Electrical systems

Customer service

Communication

Descripción del empleo

Sandvik is seeking a customer-focused Service Engineer based in Shah Alam, Malaysia. You will perform fault finding, installation, repair, inspection and commissioning of Sandvik equipment at customer sites, ensuring safe and correct solutions.

Travel up to 50% within the Sales Area, acting as a trusted advisor and delivering timely service while providing technical feedback. You will uphold EHS and Quality standards throughout all activities.