Field Service Engineer Equipment Repair & Installations

Safeguards Secure Solution Sdn Bhd

Selangor

On-site

MYR 56,000 - 100,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Safeguards Secure Solution Sdn Bhd is seeking a skilled field service engineer to perform corrective and preventive maintenance on customer machines, install and commission new equipment, and provide on-site or remote technical support. You will report on service activities, minimize downtime, and collaborate with internal teams to ensure client satisfaction.

The ideal candidate holds a bachelor’s degree in electronics, mechatronics, computer engineering or information technology and has 2–10

Qualifications

Bachelor degree in electronics, mechatronics, computer engineering or IT-related field.
2 to 10 years of technical field experience (IT, mechatronics or self-service banking terminals maintenance).
Excellent spoken and written English with initiative.
Team-oriented with ability to work independently and with minimum supervision.

Responsibilities

Perform corrective maintenance on machines for customers and preventive maintenance on schedule.
Service and recondition faulty equipment after repair; test, install and commission at customer sites.
Provide timely reports to customers after service calls; track and close uncompleted calls.
Minimize machine downtime; escalate unresolved calls to Command Center for guidance.
Provide professional service to customers and assist fellow engineers when required; maintain cordial relationships.
Update Call Desk after completing a service call and ensure spare parts are returned promptly.
Perform basic network troubleshooting and offer on-site or remote technical support.
Support customer initiatives and company projects as required.