Field Service Engineer - Electrical & Automation

Schneider Electric; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Global Family Leave

Comprehensive medical coverage for em­

Worldwide Employee Stock Ownership

Job summary

Schneider Electric Malaysia is seeking a Service Engineer to support Schneider equipment on client sites across Malaysia, primarily onsite in Johor Bahru. You will troubleshoot protection relays, switchgears, transformers, and power systems while collaborating with service partners and sales teams to identify new opportunities.

The role requires a degree in Electrical & Communication Engineering with at least 3 years of onsite service experience, strong communication skills, and the ability to

Qualifications

• Degree in Electrical & Communication Engineering with at least 3 years in services onsite environment.
• Experience troubleshooting protection relays, switchgears and power system products like low and medium voltage, transformers 33kV.
• Project implementation, testing & commissioning experience is a must.
• ENMCS & IMCS system knowledge is an added advantage.
• Knowledge in PLC, HMI & SCADA knowledge is an added advantage.
• Strong communication & writing skills.
• Able to communicate in the local dialects.
• Able to work 90% time onsite.

Responsibilities

• Support serviceable Schneider equipment including switchgear, relays, PLCs, HMIs, and network gear.
• Document and return defective parts to disposal/repair locations.
• Develop solutions for complex technical problems during start-up.
• Research and recommend product upgrades to meet customer needs.
• Assist Schneider Electric Service Partners in site visits and evaluate performance.
• Identify additional business opportunities at customer sites and refer to sales team.
• Provide technical support level 2 for issues from field reps.
• Escalate to higher support levels when needed.
• Investigate remote causes of breakdowns and submit fixes.
• Support Consulting Expert, Project Engineer and IoT Integration in delivery.

Skills

Strong communication

Written communication

Onsite service experience

Education

Electrical & Communication Engineering degree

Tools

PLC

HMI

SCADA

ENMCS

IMCS

Job description

Schneider Electric Malaysia is seeking a Service Engineer to support Schneider equipment on client sites across Malaysia, primarily onsite in Johor Bahru. You will troubleshoot protection relays, switchgears, transformers, and power systems while collaborating with service partners and sales teams to identify new opportunities.

The role requires a degree in Electrical & Communication Engineering with at least 3 years of onsite service experience, strong communication skills, and the ability to