Field Service Engineer – Customer Solutions (Travel 75%)

Applied Materials South East Asia Pte Ltd; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

Applied Materials South East Asia Pte Ltd seeks a Customer Engineer iTeam to support Singapore-based activities from Petaling Jaya, MY. You will collaborate with senior engineers to install, maintain, and upgrade customer equipment while using digital analytics for troubleshooting.

Responsibilities include reading electrical/mechanical schematics, diagnosing basic issues, performing maintenance on complex systems, and traveling up to 75% to support overseas customers.

Qualifications

• Bachelor's Degree in an Engineering discipline.
• 3+ years of experience in customer support, field service, or related engineering/technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Pneumatics, hydraulics, electronics, vacuum or thermodynamics knowledge.
• Familiarity with hand tools and measurements.
• Strong communication skills (written and verbal).
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Willingness to travel up to 75% to support overseas customers.
• On-site safety and customer protocol compliance.

Responsibilities

• Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment.
• Use digital analytics for troubleshooting.
• Apply basic diagnostic techniques with guidance from seniors.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers.
• Participate in projects aligning with organization goals.
• Fulfill additional duties as assigned.

Skills

Electrical schematics

Mechanical schematics

Diagnostics

Troubleshooting

Communication

Safety awareness

Education

Bachelor's Degree in Engineering

Tools

Digital multimeters

Job description

Applied Materials South East Asia Pte Ltd seeks a Customer Engineer iTeam to support Singapore-based activities from Petaling Jaya, MY. You will collaborate with senior engineers to install, maintain, and upgrade customer equipment while using digital analytics for troubleshooting.

Responsibilities include reading electrical/mechanical schematics, diagnosing basic issues, performing maintenance on complex systems, and traveling up to 75% to support overseas customers.