Field Service Engineer

Biotek Abadi; Selangor; On-site; MYR 30,000 - 54,000; Full time

Job summary

Biotek Abadi is hiring a field-based service engineer to install, calibrate, and repair laboratory and scientific equipment at customer sites across Malaysia. The role requires visiting client sites, performing preventive maintenance, and delivering on-site training when needed.

Fresh graduates are welcome, with training provided. The position involves travel within Malaysia, strong problem-solving ability, and good English communication. A valid driving license is required.

Qualifications

• Diploma or Degree in Engineering, Mechatronics, Biomedical, Electrical, Electronics, or related fields.
• Experience with laboratory or scientific equipment is a strong advantage.
• Fresh graduates are encouraged to apply (training will be provided).
• Able to work independently, self-motivated, and responsible.
• Willing to travel within Malaysia and perform field-based work.
• Good problem-solving and troubleshooting skills.
• Possess a valid driving license.
• Good communication skills in English (Mandarin is an added advantage).

Responsibilities

• Install, commission, service, troubleshoot, and repair laboratory and scientific equipment at customer sites.
• Perform preventive maintenance and calibration according to manufacturer guidelines.
• Provide on-site technical support and user training when required.
• Prepare service reports, documentation, and follow-up actions.
• Liaise with principals, suppliers, and internal teams for technical matters.
• Respond promptly to service calls and ensure high customer satisfaction.
• Comply with safety, quality, and company SOPs.

Skills

Troubleshooting

Independent work

Travel willingness

English communication

Education

Engineering/Mechatronics/Biomedical/Electrical/Electronics or related

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Install, commission, service, troubleshoot, and repair laboratory and scientific equipment at customer sites

Perform preventive maintenance and calibration according to manufacturer guidelines

Provide on-site technical support and user training when required

Prepare service reports, documentation, and follow-up actions

Liaise with principals, suppliers, and internal teams for technical matters

Respond promptly to service calls and ensure high customer satisfaction

Comply with safety, quality, and company SOPs

Job Responsibilities

• Install, commission, service, troubleshoot, and repair laboratory and scientific equipment at customer sites

• Perform preventive maintenance and calibration according to manufacturer guidelines

• Provide on-site technical support and user training when required

• Prepare service reports, documentation, and follow-up actions

• Liaise with principals, suppliers, and internal teams for technical matters

• Respond promptly to service calls and ensure high customer satisfaction

• Comply with safety, quality, and company SOPs

Requirements

• Diploma or Degree in Engineering, Mechatronics, Biomedical, Electrical, Electronics, or related fields

• Experience with laboratory or scientific equipment is a strong advantage

• Fresh graduates are encouraged to apply (training will be provided)

• Able to work independently, self-motivated, and responsible

• Willing to travel within Malaysia and perform field-based work

• Good problem-solving and troubleshooting skills

• Possess a valid driving license

• Good communication skills in English (Mandarin is an added advantage)

Why Join Us

• Exposure to a wide range of laboratory and medical technologies

• Hands-on technical training and continuous learning

• Stable company with growth opportunities

• Supportive team environment

• Competitive remuneration package

Company Overview

• We are a fast growing and progressive company in the industry

• We are driven by both our dedicated team and loyal customers

• We always welcome talents and believe in change and new idea

• We appreciate, recognize and award dedication and distinction

• We provide attractive package, allowance and provide learning opportunities