Field Service Engineer (Biomedical Equipment)

DPC Healthcare Sdn Bhd; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

DPC Healthcare Sdn Bhd is seeking a Field Service Engineer (Biomedical Equipment) in Subang Jaya to install, test and commission new analyzers at customer sites.

Responsibilities include planning and performing Planned Preventive Maintenance, attending to breakdown calls, and delivering timely service while providing after-sales support. Fresh graduates are encouraged to apply; travel may be required.

Qualifications

• Diploma or Bachelor's Degree in Biomedical Engineering, Electronic/Electrical Engineering, Mechanical or Mechatronic Engineering or equivalent.
• Strong interpersonal and communication skills.
• Ability to think critically and problem-solve creatively.
• Able to work independently in a fast-paced environment and willing to work overtime when required.
• Willingness to travel on short notice.
• Experience in hospital or laboratory maintenance is an advantage.

Responsibilities

• Installations, testing and commissioning of new analysers at customer sites.
• Plan and perform Planned Preventive Maintenance (PPM) and service contracts.
• Attend to breakdown calls and provide solutions to technical issues.
• Deliver timely and reliable service support and after-sales service.
• Respond to customer needs and build rapport with customers and end-users.
• Ensure customer satisfaction with equipment performance.

Education

Biomedical/Electrical/Electronic Engineering degree

Job description

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Field Service Engineer (Biomedical Equipment)

Responsibility

Conduct installations, testing and commissioning of new analysers at customer's site.

• Plan and perform Planned Preventive Maintenance (PPM) and service contract.
• Attend to breakdown calls and provide solution to solve the technical matters.
• Deliver timely and reliable service support to customers.
• Provide after-sales services and support to customers by responding to customer needs and building rapport with customers and end-users.
• Ensure customer satisfaction towards the equipment performance.

Requirements

• Must possess at least diploma or Bachelor's Degree in Biomedical Engineering, Electronic/Electrical Engineering, Mechanical, Mechatronic in Engineering or equivalent.
• Preferably with 1-2 years of working experience in technical field but fresh graduates are encouraged to apply.
• Able to work in fast-paced environment independently.
• Demonstrate good skills in critical thinking, proactive in problem solving and creative in providing solutions.
• Good interpersonal and communication skills.
• Able to work independently and willing to work exceeding normal working hours when required.
• Possess own transport and willing to travel in short notice.
• Working experience in laboratory or hospital maintenance based or healthcare environment will be an added advantage but not compulsory.