Field Marketer

DKSH; Johor Bahru; On-site; MYR 42,000 - 66,000; Full time

Job summary

DKSH Malaysia is seeking a Field Marketer to ensure product availability, visibility, and promotional impact across assigned retail outlets in the Johor Bahru region and beyond. You will support sales representatives with day-to-day merchandising activities and help execute marketing plans to drive brand presence.

The role requires a SPM or equivalent, at least 1 year in merchandising or a similar role, knowledge of the industry, and willingness to travel.

Qualifications

• SPM or equivalent qualification.
• Minimum 1 year of merchandising or similar experience.
• Able to travel as required.

Responsibilities

• Ensure product availability, visibility, and optimized promotional impact across retail outlets.
• Support sales reps with day-to-day merchandising activities.
• Execute merchandising activities including product introductions, plan execution, and in-store displays.
• Monitor competitor activities and report insights.
• Maintain accurate customer data in the CRM database.
• Drive continuous improvement of merchandising processes and customer satisfaction.
• Support relationships with key customers and internal stakeholders.
• Handle administrative and coordination tasks.

Skills

Merchandising

CRM basics

Sales support

Promotion execution

Customer data management

Education

SPM or equivalent

Job description

About The Role

The Field Marketer ensures product availability, visibility, and promotional impact across assigned retail outlets, playing a vital role in DKSH's Sales function. This role supports the effective execution of merchandising strategies that drive brand presence and customer engagement across assigned territories.

What You Will Deliver

• Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
• Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
• Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
• Monitor and report on competitor activities and products through timely and accurate inputs to competition reports
• Maintain accurate and up-to-date customer data within the Customer Relationship Management (CRM) database
• Drive continuous improvement initiatives to enhance merchandising processes, plans, and overall customer satisfaction
• Support internal stakeholders in developing and strengthening relationships with key customers
• Administrative duties and coordination tasks as required

What You Bring

• Sijil Pelajaran Malaysia (SPM) or equivalent qualification
• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.