Field Marketer

DKSH Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 45,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking a Merchandiser to ensure products are stocked and well displayed at retailer storefronts in the Johor Bahru area. You will collaborate with sales teams to plan and implement in-store merchandising and promotional activities.

This role requires at least one year of merchandising experience, strong product knowledge, fluency in local language and English, and willingness to travel across assigned outlets to optimize visibility and sales performance.

Qualifications

• Minimum one year working experience in a similar role.
• Demonstrate basic knowledge of industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned territories/products/services and strong merchandising skills.
• Demonstrate fluency in local language and English both written and spoken.
• Must be able to travel.

Responsibilities

• Ensure product availability, visibility and optimized promotional impact in assigned retail outlets.
• Support sales representatives in managing day-to-day merchandising activities against objectives.
• Prioritize and review daily merchandising activities.
• Execute merchandising activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
• Report on activities and competitors via inputs to the competition reports.
• Maintain relevant customer data in CRM databases.
• Execute continuous improvement activities to enhance merchandising processes and customer satisfaction.
• Support internal stakeholders in relationship development with key customers.

Skills

Merchandising

Travel

CRM basics

Local language fluency

English communication

Education

SPM or equivalent

Tools

CRM software

Job description

Job Summary

Ensure company products are properly stocked & displayed at retailer store front.

General Responsibilities

• Responsible to ensure product availability, product visibility and optimized promotional impact in the assigned retail outlets within an assigned area.
• Support sales representative in managing day-to-day merchandising activities against pre-set objectives
• Prioritize and review daily merchandising activities performed
• Execute merchandising activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Report on the activities and products of the competitors via inputs to the competition reports
• Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance merchandising processes, merchandising plans, customer satisfaction, etc.
• Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Minimum one year working experience in a similar role, preferable with merchandising experiences
• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/services and strong merchandising skills
• Demonstrate fluency in local language and ideally in English, both written and spoken.
• Must be able to travel

Education

• SPM or equivalent

Why Join DKSH

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023.