Field Marketer

DKSH Management Ltd.; Petaling Jaya; On-site; MYR 28,000 - 42,000; Full time

Job summary

DKSH is seeking a Field Marketer to ensure product availability, visibility, and promotional impact across assigned retail outlets in Malaysia. You will support sales reps, execute merchandising plans, and maintain CRM data to drive brand presence and customer engagement.

The role requires basic knowledge of the industry, at least 1 year in a similar role, and willingness to travel within assigned territories.

Qualifications

• SPM or equivalent qualification required.
• At least 1 year of working experience in a similar role, merchandising experience is an advantage.
• Basic knowledge of the industry, market, competitors, and customers.
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills.
• Fluency in the local language; English proficiency is an advantage.
• Willingness and ability to travel as required.

Responsibilities

• Ensure product availability, visibility, and optimized promotional impact across retail outlets.
• Support sales reps with day-to-day merchandising activities and pre-set objectives.
• Execute merchandising activities including product introductions, marketing plan execution, orders, displays, and in-store merchandising.
• Monitor and report on competitor activities and products via inputs to competition reports.
• Maintain accurate customer data in the CRM database.
• Drive continuous improvement of merchandising processes and customer satisfaction.
• Support internal stakeholders in building relationships with key customers.
• Handle administrative and coordination tasks as required.

Skills

Merchandising

Customer engagement

Communication

Education

SPM or equivalent

Tools

CRM system

Job description

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Title: Field Marketer

Location: MY, MY

Global Business Unit: CONSUMER GOODS

Job Function: Field Marketing

Requisition Number: 249538

Description:

About The Role

The Field Marketer ensures product availability, visibility, and promotional impact across assigned retail outlets, playing a vital role in DKSH's Sales function. This role supports the effective execution of merchandising strategies that drive brand presence and customer engagement across assigned territories.

What You Will Deliver

• Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
• Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
• Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
• Monitor and report on competitor activities and products through timely and accurate inputs to competition reports
• Maintain accurate and up-to-date customer data within the Customer Relationship Management (CRM) database
• Drive continuous improvement initiatives to enhance merchandising processes, plans, and overall customer satisfaction
• Support internal stakeholders in developing and strengthening relationships with key customers
• Administrative duties and coordination tasks as required

What You Bring

• Sijil Pelajaran Malaysia (SPM) or equivalent qualification
• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.