Field Application Engineer

Estek Automation; Seberang Perai; On-site; MYR 66,000 - 108,000; Full time

Job summary

Estek Automation Sdn Bhd in Batu Kawan, Penang, is seeking a Field Application Engineer to join our growing team. You will bridge between our engineering group and clients, delivering on-site installation, configuration and optimisation of automation systems while ensuring customer satisfaction and project success.

The ideal candidate has a Diploma or degree in Electrical or Mechanical Engineering, 2–5 years of field experience, strong PLC and automation knowledge, and excellent communication

Qualifications

• Diploma or degree in Electrical or Mechanical Engineering or related field.
• 2–5 years of field engineering, automation systems or industrial equipment support.
• Strong knowledge of PLCs, automation systems and electrical systems.
• Ability to read and interpret technical drawings and schematics.
• Excellent troubleshooting skills and methodical problem solving.
• Good English communication; other languages are a plus.
• Valid driving licence and willingness to travel within Penang.

Responsibilities

• Install, configure and commission automation systems at client sites.
• Provide technical support and troubleshooting for equipment failures.
• Conduct on-site training for customers on system operation and maintenance.
• Document system configurations, installations and performance metrics.
• Liaise between customers and internal engineering team for requirements.
• Perform preventive maintenance inspections and optimisations.
• Identify opportunities for system enhancements and cost savings.
• Maintain records of field visits and interventions.
• Contribute to continuous improvement of installation and support processes.

Skills

PLCs

Industrial automation

Electrical systems

Reading schematics

Troubleshooting

English communication

Driver's license

Willing to travel

Education

Diploma or degree in Electrical or Mechanical Engineering

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Estek Automation Sdn Bhd is seeking a Field Application Engineer to join our growing team in Batu Kawan, Penang. This is a full-time position that plays a crucial role in delivering technical support and expertise directly to our clients in the field. As a Field Application Engineer, you will be the critical link between our engineering team and customers, ensuring successful implementation, troubleshooting, and optimisation of our automation solutions. This role is essential to our business objectives, directly impacting customer satisfaction, product performance, and our market reputation in the engineering and automation sector.

Key responsibilities

• Install, configure and commission automation systems and equipment at client sites
• Provide technical support and troubleshooting for equipment failures and operational issues
• Conduct on-site training for customers on system operation and maintenance
• Document system configurations, installations and performance metrics
• Liaise between customers and the internal engineering team to address technical requirements
• Perform preventive maintenance inspections and system optimisations
• Identify opportunities for system enhancements and cost savings for clients
• Maintain accurate records of all field visits and technical interventions
• Contribute to continuous improvement of installation and support processes

What we're looking for

• Diploma or degree in Electrical Engineering, Mechanical Engineering, or a related field
• 2-5 years of experience in field engineering, automation systems, or industrial equipment support
• Strong technical knowledge of programmable logic controllers (PLCs), industrial automation systems and electrical systems
• Proficiency in reading and interpreting technical drawings, schematics and system documentation
• Excellent troubleshooting and problem-solving skills with a methodical approach
• Strong communication abilities in English; additional languages are advantageous
• Valid driving licence and willingness to travel within Penang and surrounding areas
• Ability to work independently in the field whilst maintaining coordination with internal teams
• Physical capability to perform fieldwork, including standing for extended periods and lifting equipment
• Attention to detail and commitment to safety protocols and quality standards
• Preferred: Experience with specific automation brands or programming software used in the industry
• Preferred: Relevant technical certifications or professional qualifications in automation or electrical systems