Field Application Engineer

Eagle Wireless; Seberang Perai; On-site; MYR 70,000 - 110,000; Full time

Job summary

Eagle Wireless in Malaysia seeks a skilled Field Application Engineer to provide technical support across our wireless product line, including 5G and LTE. You will review hardware schematics, assist with Linux-based system integration, and troubleshoot driver-level issues.

The role requires hands-on experience with embedded Linux, I2C/UART/USB/SPI interfaces, and a strong focus on structured problem solving.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field.
• 3+ years of experience in a Field Application Engineer or similar technical support role.
• Hands-on experience with Linux operating systems in an embedded or customer-support context.
• Experience reviewing hardware schematics and supporting customer hardware bring-up.
• Working knowledge of Linux operating systems and command-line tools.
• Ability to read and review hardware schematics.
• Basic understanding of how device drivers work and interact with hardware.
• Familiarity with common hardware interfaces: I2C, UART, USB, and SPI.
• Strong, structured troubleshooting process for diagnosing hardware and software issues.
• Solid understanding of wireless technologies and protocols: 5G, LTE/LTE-A, UMTS/HSPA, GSM.
• Experience with modem integration, device driver development, or kernel-level debugging is preferred.
• Familiarity with RF fundamentals and antenna considerations is preferred.

Responsibilities

• Provide technical support for EAGLE's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.
• Conduct schematic reviews for customer hardware designs to ensure correct integration of EAGLE modules.
• Support customers with hardware interface bring-up and debugging, including I2C, UART, USB, and SPI.
• Assist customers with Linux-based system integration, configuration, and driver-level troubleshooting.
• Apply a structured, methodical troubleshooting process to identify root causes across hardware and software layers.
• Provide pre-sales and post-sales technical support, including product demonstrations and integration assistance.
• Deliver technical training and documentation to customers and internal teams to support product adoption.
• Support field trials and validation of wireless communication systems in real-world environments.
• Stay current with industry trends across cellular technologies (5G, LTE, UMTS, GSM) and Linux based embedded systems.

Skills

Linux

Embedded systems

Schematic review

I2C/UART/USB/SPI

Troubleshooting

Kernel debugging

Modem integration

RF fundamentals

Education

BSc in EE/CS/Telecom

Tools

I2C

UART

USB

SPI

Job description

• Provide technical support for EAGLE's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.
• Conduct schematic reviews for customer hardware designs to ensure correct integration of EAGLE modules.
• Support customers with hardware interface bring-up and debugging, including I2C, UART, USB, and SPI.
• Assist customers with Linux-based system integration, configuration, and driver-level troubleshooting.
• Apply a structured, methodical troubleshooting process to identify root causes across hardware and software layers.
• Provide pre-sales and post-sales technical support, including product demonstrations and integration assistance.
• Deliver technical training and documentation to customers and internal teams to support product adoption.
• Support field trials and validation of wireless communication systems in real-world environments.
• Stay current with industry trends across cellular technologies (5G, LTE, UMTS, GSM) and Linux based embedded systems.
• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field.
• 3+ years of experience in a Field Application Engineer or similar technical support role.
• Hands-on experience with Linux operating systems in an embedded or customer-support context.
• Experience reviewing hardware schematics and supporting customer hardware bring-up.
• Working knowledge of Linux operating systems and command-line tools.
• Ability to read and review hardware schematics.
• Basic understanding of how device drivers work and interact with hardware.
• Familiarity with common hardware interfaces: I2C, UART, USB, and SPI.
• Strong, structured troubleshooting process for diagnosing hardware and software issues.
• Solid understanding of wireless technologies and protocols: 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS.
• Experience with modem integration, device driver development, or kernel-level debugging is preferred.
• Familiarity with RF fundamentals and antenna considerations is preferred.