FIELD APPLICATION ENGINEER

AEG Power Solutions Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

AEG Power Solutions Pte Ltd is looking for a technical support professional based in Kuala Lumpur. You will provide immediate support to the sales team, prepare quotations, and help ensure compliance with quality and safety regulations.

The ideal candidate will hold a Bachelor's degree in Electrical Engineering and possess 3-5 years of relevant industry experience. Strong skills in power electronics and fluency in English are essential for this role.

Qualifications

• 3-5 years of relevant experience in a related industry with commercial experience.
• Good knowledge of power electronic products and solutions.
• Understanding of commercial and contract law.

Responsibilities

• Provide immediate technical support to the sales force.
• Prepare sales quotations and calculate pricing.
• Support the sales team during presentations and negotiations.
• Check customer purchase orders against quotations.
• Ensure compliance with company quality and safety regulations.

Skills

Technical support

Sales quotation preparation

Customer relationship management

Knowledge of power electronics

Fluency in English

Education

Bachelor in Electrical Engineering or equivalent

Job description

The position

You will provide immediate technical support, advice and preparing quotations (including calculations) supporting the sales force in order to sell products and applications that create an appropriate solution to the customers requirements and budget, in compliance with the companys sales strategy.

Main Responsibilities

• Provide immediate technical support to the sales force within the sale process.
• Prepare the sales quotations (including the calculations) for the customers in coordination with the Account/Sales Manager.
• Join and support the Account Manager or Sales Manager during sales preparation, presentations to customers and/or negotiating processes.
• Check final customer purchase order and sales contract with initial quotation and clarify/solve any discrepancies.
• Check of (commercial and financial) terms and conditions.
• Responsible for the Factory Acceptance Test (FAT).
• Set up the customer project in terms of schedule and work packages for preparation of technical documents (descriptions, drawings etc.) in order to start production process.
• Handle customer requests/questions about signed contracts and check changes against the agreed quotation.
• Develop and maintain good internal and external working relationships with all relevant stakeholders.
• Maintain efficient and reliable quotes administration.
• Ensure update within the CRM system.
• Ensure contract review and project follow up.
• Follow up of milestones and completion of work packages.
• Compliance with the Company Quality, Environmental and Safety rules and regulations.

Qualifications and Requirements

• Bachelor in Electrical Engineering (graduate) or equivalent level of competence.
• 3-5 years of relevant experience within a relevant industry, preferably completed with commercial experience.
• Good knowledge of power electronic products and solutions.
• Good knowledge of assigned markets and customers.
• Understanding of commercial / contract law.
• Computer Literacy.
• Fluent in English.