Fibre Operations Analytics Lead

Maxis; Subang Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

Maxis is seeking a results-driven professional to drive operational excellence in Fibre Operations through automation, analytics, and continuous improvement. You will transform data into insights, monitor KPIs, and collaborate with cross-functional teams to support strategic decisions and accelerate digital transformation.

The role requires leadership, data-driven decision-making, and strong communication to manage internal and external stakeholders while driving efficiency and service quality.

Qualifications

• Bachelor's Degree in Business Analytics, Telecommunications, Information Technology, Business Administration, or related field.
• Proficient in English and Bahasa Malaysia.

Responsibilities

• Transform operational data into meaningful insights and identify performance gaps.
• Monitor key KPIs and deliver actionable recommendations to improve fibre provisioning and installation outcomes.
• Prepare reports, dashboards, and data analyses to support business decisions.

Skills

Leadership

Data analysis

KPI Monitoring

Communication

Stakeholder management

Education

Bachelor's Degree

Tools

Excel

Reporting tools

Job description

Maxis is seeking a results-driven professional to drive operational excellence in Fibre Operations through automation, analytics, and continuous improvement. You will transform data into insights, monitor KPIs, and collaborate with cross-functional teams to support strategic decisions and accelerate digital transformation.

The role requires leadership, data-driven decision-making, and strong communication to manage internal and external stakeholders while driving efficiency and service quality.