Facilities Specialist

IKEA; Johor Bahru; On-site; MYR 54,000 - 84,000; Full time

Job summary

IKEA Malaysia is seeking an FM Specialist to manage the built asset of the store, ensuring an environment that supports the core business and adheres to IKEA standards. You will maintain, service and repair plant and equipment, and coordinate with contractors to deliver reliable facilities services.

The role requires a Professional Certificate in Mechanical or Electrical Engineering (PW4 or equivalent) and 3–5 years in facilities management, with hands-on knowledge of HVAC, fire systems and

Qualifications

• Professional certificate in mechanical or electrical engineering or PW4 equivalent.
• 3–5 years of facilities management/maintenance experience, preferably in large retail.
• Hands-on knowledge of building systems (HVAC, fire alarm, access controls).
• Knowledge of building management laws and safety.
• Willing to work weekends, shifts and public holidays.

Responsibilities

• Maintain, service and repair all plant and equipment in store and ensure building fabric is sound.
• Investigate and troubleshoot technical problems, propose corrective actions.
• Coordinate and supervise work by outside contractors per policy and safety rules.
• Conduct scheduled and reactive inspections of property equipment and systems.
• Keep customer areas, plant rooms and stores clean, secure and pest-free; manage emergencies.

Skills

Facilities management

Troubleshooting

Teamwork

Safety compliance

Education

Professional Certificate in Mechanical or Electrical Engineering

PW4 or equivalent

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

As an FM Specialist, you will use your functional and technical expertise to manage the built asset; both building facilities and the store in order to create an environment that strongly support the core business of IKEA. You are to ensure that the work we do and what we procure from our contractors, is done safely and in order as per our standards and policies.

• You are the expert in maintaining, servicing and repair of all plant and equipment in store, including the fabric of the building and surrounding grounds. You will help investigate, and take corrective actions to overcome technical problems. Support the development and implementation of solutions, trouble shoot on day to day operational problems of facilities and property management. Take charge on all emergency control on and off hours.
• You conduct scheduled & reactive inspections on the property listed equipment & systems.
• You regularly check customer service areas and bathroom facilities and taking corrective action where required. Ensure all plant rooms and equipment stores are clean, tidy, dry, and pest free and secured from unauthorised access.
• You investigate and trouble shoot all equipment failures and malfunctions before calling outside repairmen, affect limited repairs that is within IKEA's own in house maintenance team ability and capability. If the issue is unforeseen, discuss / evaluate maintenance problem / service calls and agree to service delivery solution before calling in Service Office.
• You coordinate and supervise work performed by outside contractors for maintenance as per IKEA Policy, Supervise the works of contractors in compliance with their PPM, in house rules, safety and emergency procedures, ensure that the services and assets are being delivered and maintained to IKEA SEAMEX expectations. Monitor FM contracts for compliance, while ensuring they comply with their scope of works, delivering best products & services at minimum expense.
• You obtain and maintain a list of all third party servicing and repair team ensuring all building structures and systems are kept in good working condition at all time.
• You perform other duties as required that can reasonably be expected of such a position.

Qualifications

• Possess at least a Professional Certificate in Mechanical or Electrical Engineering, PW4 or equivalent;
• 3 - 5 years’ working experience in facilities management/ maintenance management/building operations maintenance preferably with specialization in huge retail environment;
• Hands on knowledge in handling all technical aspects of building and facilities (air-conditioning system, chiller, cooling tower, fire alarm system, boom gates and ticketing system among others);
• Well versed in all laws governing the building management
• Good team player and ability to work well with others.
• Able to anticipate issues before they arise and recommend appropriate solutions.
• Willing to work on weekends, shift hours, and Public holidays.

Additional Information

Please apply by 31 August 2026.